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Our most Frequently Asked Questions are answered.


What payment methods do Hegner accept?

We accept credit and debit card payments through this website. All payments are secured using SagePay.


What is your policy for returns?

For all information on returns, please click here to read our Returns Policy. To arrange a return, please fill out our Returns Form. Please note, you need to be issued with a returns number before you post your item back to us.


When will my item be despatched?

For orders received before 2pm on weekdays which are in stock, in most cases we will despatch the item same day. Orders received after 2pm will be despatched the following working day. 


How do I open an account?

To buy products from, you must have a web account to be able to place your order. Simply complete and submit the Registration Form, and you will be sent your login details immediately. Once you have received your details, log in to your account, and start enjoying Help Anyone Create!


Any other questions?

Please get in touch with us using the Contact Form.



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